14-Mar-2022
Performance
The ping command can be very useful, helping to determine if a network-connected device is available and functioning correctly. (Ping is a utility that was developed in the 1980s and utilizes the ICMP Echo Request and ICMP Echo Reply network resources.) The management ports on a number of Studio Technologies’ products support the ping command. These include the Models 792, 5401, 5401A, 5402, 5412, 5418, 5422, 5422A, 5482, 5512, and 5518. It’s important to note that one user issue can arise when “pinging”
Read Full Tech Note
16-Sep-2021
Dante
Intercom Audio Engine
Model 5422A
Performance
A Model 5422A Dante Intercom Audio Engine has a maximum group size of 32 channels. (In this case, the one group would be using all 32 channels of an audio engine.) So, in theory, a 32-channel group configured for the Party-Line operating mode would allow a maximum of 32 users to be part of that party-line (PL) circuit or channel. In the vast majority of applications that should be sufficient; having anything close to 32 users on the same PL would be an exception.
Read Full Tech Note
11-Jan-2021
Gooseneck Microphone
New Release
Recently, Studio Technologies released the GME-3-12 Gooseneck Microphone. It’s an excellent unidirectional, electret, close-talk microphone that’s mounted on a miniature gooseneck shaft and interconnects using an industry-standard threaded bushing with integral 3-conductor 1/4-inch plug. Working with an excellent vendor in Japan, the GME-3-12 was created specifically for intercom and voice paging applications. It had to meet a rigorous set of acoustic and mechanical requirements before we knew it would be “right” for our customers.
Read Full Tech Note
06-Nov-2020
Dante
Firmware Updates
Model 5422
Studio Technologies has released new Main and FPGA firmware (embedded software) for the Model 5422 Dante® Intercom Engine product. The first major update since the product was first released in early 2017, it ensures that the Model 5422 maintains industry-leading performance along with a better user experience. Version 2 adds new capabilities and expanded options for both the Model 5422-01 (32-channel) and Model 5422-02 (64-channel) versions. All newly shipping Model 5422 units will incorporate the new firmware.
Read Full Tech Note
31-Aug-2020
Analog Intercom
Dante
Recommendations
We often get calls from customers looking to connect their existing analog intercom systems to the intercom solutions provided by Unity Intercom. This can be easily done by installing Dante® Virtual Soundcard on the Mac running Unity Server. Then Dante Controller can be used to route any Dante audio to/from the Unity system.
Studio Technologies’ Model 44D Audio Interface is intended to be used to connect two channels of analog 4-wire intercom to a Dante network.
Read Full Tech Note
01-Jun-2020
Recommendations
Recently, a customer of ours in an education setting asked us if we recommend any procedures for cleaning and sanitizing broadcast equipment during this COVID 19 pandemic. The customer uses our equipment in a broadcast school and most of their announcer’s consoles have multiple users per day.
Studio Technologies has not published any cleaning procedures for our equipment. However, we’ve come across some good information from other sources.
One of our resellers,
Read Full Tech Note
10-Feb-2020
Dante
Testing & Troubleshooting
If you have had trouble making routes in Dante Controller due to a “No more flows” error it is important to understand the concept of Dante Flows.
From the Dante Controller user guide: “Dante audio routing creates ‘flows‘. Each flow carries one or more channels of audio from a transmitting device to one or more receiving devices.”
The Dante Ultimo IC is limited to two transmit and two receive flows. So while many Studio Tech Ultimo-based products are capable of transmitting and/or receiving four channels of audio it can only receive from two unique flows and transmit to two unique flows.
Read Full Tech Note
16-Oct-2019
Firmware Updates
Some of Studio Technologies’ devices utilize file transfer protocol (FTP) to update the firmware running on them. Examples of these devices include the Model 5401 Dante Master Clock and Model 5422 Intercom Audio Engine. By default, these devices can connect to Studio Technologies’ FTP server to check for and download updates. In some cases, these devices cannot connect to the Studio Technologies FTP server. This can be caused by network security restrictions or no connection to the internet.
Read Full Tech Note
01-Oct-2019
Dante
STcontroller
Can’t Select a Network Interface in STcontroller for Windows®? No Problem.
Recently we’ve had customers contact us regarding an issue where STcontroller for Windows could not connect to a local network interface. They found that their network interfaces would be listed in the dropdowns, but no option could be selected. The IP Address and MAC values below the interface dropdowns would also remain unchanged. This would result in STcontroller for Windows failing to identify supported Studio Technologies’
Read Full Tech Note
