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15-Feb-2024 Dante STcontroller Testing & Troubleshooting

Devices Not Appearing in STcontroller

As of the writing of this document (14-Feb-2024), the latest versions of Dante® Controller are 4.11.1.1 for Windows® and 4.11.1.2 macOS®. For unknown reasons, Audinate decided to remove the “Use Shared Dante interface” checkbox from these software versions. The release notes for these versions state:

The “Use Shared Dante Interface” option has been removed from the “Configure Dante Interfaces” dialog, to provide a simpler and more consistent user experience across Audinate software products.

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11-Jan-2023 Dante STcontroller Testing & Troubleshooting

How to Fix an Empty Device List in STcontroller

Studio Technologies has created a video which provides details on how to fix an empty device list in STcontroller. Typically, a simple selection within Dante Controller is all that is needed to restore full functionality.

 



If the device list within STcontroller is blank, the correct Dante interface is probably not selected. One might also notice that their network interfaces listed in the drop down menu cannot be selected. 

This results in STcontroller failing to identify supported Studio Technologies Dante products on the network thus leaving the device list empty.

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10-Feb-2020 Dante Testing & Troubleshooting

Understanding Dante Flows

If you have had trouble making routes in Dante Controller due to a “No more flows” error it is important to understand the concept of Dante Flows.

From the Dante Controller user guide: “Dante audio routing creates ‘flows‘. Each flow carries one or more channels of audio from a transmitting device to one or more receiving devices.”

The Dante Ultimo IC is limited to two transmit and two receive flows. So while many Studio Tech Ultimo-based products are capable of transmitting and/or receiving four channels of audio it can only receive from two unique flows and transmit to two unique flows.

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13-Mar-2019 Dante Testing & Troubleshooting

Troubleshooting Dante IP Address Configuration

We often receive technical support calls from customers who are setting up their first Dante network and are having issues communicating with the devices using Dante Controller. Usually this comes from confusion regarding what IP address assignment scheme is being used. It is important to make sure that all of the Dante devices, included the PC running Dante Controller, are assigned to the same IP subnet.

For small networks using self-assigned IP addresses,

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05-Jun-2018 Analog Intercom Testing & Troubleshooting

Using the NTI MR-PRO for Testing and Troubleshooting Analog Party-Line (PL) Intercom Circuits

For testing and troubleshooting analog party-line (PL) intercom circuits we think that there’s nothing better than the MR-PRO from NTI Instruments. (https://www.nti-audio.com/en/products/minirator-mr-pro-mr2). While it was designed as a general-purpose audio generator with some test capabilities it ends up being fantastic for analog PL intercom work. It will directly measure impedance and DC voltage, independently from pin 2 to pin 1 and from pin 3 to pin 1, exactly what you need to understand a PL circuit’s characteristics.

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