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15-Feb-2024 Dante STcontroller Testing & Troubleshooting

Devices Not Appearing in STcontroller

As of the writing of this document (14-Feb-2024), the latest versions of Dante® Controller are 4.11.1.1 for Windows® and 4.11.1.2 macOS®. For unknown reasons, Audinate decided to remove the “Use Shared Dante interface” checkbox from these software versions. The release notes for these versions state:

The “Use Shared Dante Interface” option has been removed from the “Configure Dante Interfaces” dialog, to provide a simpler and more consistent user experience across Audinate software products.

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11-Jan-2023 Dante STcontroller Testing & Troubleshooting

How to Fix an Empty Device List in STcontroller

Studio Technologies has created a video which provides details on how to fix an empty device list in STcontroller. Typically, a simple selection within Dante Controller is all that is needed to restore full functionality.

 



If the device list within STcontroller is blank, the correct Dante interface is probably not selected. One might also notice that their network interfaces listed in the drop down menu cannot be selected. 

This results in STcontroller failing to identify supported Studio Technologies Dante products on the network thus leaving the device list empty.

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11-Jan-2023 Dante Firmware Updates STcontroller

How to Update Main and Dante Firmware on Studio Technologies Devices

Studio Technologies has created a video which provides details on how to update the main and Dante firmware on compatible Studio Technologies devices. Typically only a USB drive and a computer are required to update the units.

 



Updating firmware typically only requires a USB drive and a computer to fully update all Dante compatible units. Some units require the front cover to be removed first before a USB drive can be inserted,

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01-Oct-2019 Dante STcontroller

Can’t Select a Network Interface in STcontroller for Windows?

Can’t Select a Network Interface in STcontroller for Windows®? No Problem.

Recently we’ve had customers contact us regarding an issue where STcontroller for Windows could not connect to a local network interface. They found that their network interfaces would be listed in the dropdowns, but no option could be selected. The IP Address and MAC values below the interface dropdowns would also remain unchanged. This would result in STcontroller for Windows failing to identify supported Studio Technologies’

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